Crickley Dairy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you access our website https://crickley.co.za or interact with our services. This policy is designed to comply with both the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) of the European Union.
1. Information We Collect
We may collect the following personal information from users:
Personal identifiers: Name, email address, phone number, and physical address
Technical information: IP address, browser type, device information
Cookies and tracking data: Information collected via analytics tools such as Google Analytics and Facebook Pixel, and for advertising and remarketing purposes
2. Use of Information
We use the information collected for the following purposes:
To provide and maintain our website and services
To respond to inquiries and communicate with users
To send marketing emails, newsletters, or promotional material
To analyze website usage and improve user experience
To comply with legal obligations
3. Sharing of Information
We do not sell or rent personal information. Information may be shared with:
Marketing platforms (e.g., Brevo) to send newsletters and promotional material
Analytics providers for website and marketing analysis
Legal authorities, if required by law
4. Cookies and Advertising
Our website uses cookies and tracking technologies to enhance your experience, analyze usage, and deliver targeted advertising. Users may manage cookie preferences through their browser settings.
5. User Rights
Under POPIA and GDPR, users have the right to:
Access their personal data
Request correction of inaccurate or incomplete data
Request deletion of personal data
Object to or restrict processing of their data
Withdraw consent for marketing communications at any time
To exercise these rights, users may contact us via our Contact Us page.
6. Data Storage and Security
We take reasonable measures to protect your data from unauthorized access, loss, or disclosure. Personal information is stored securely on our systems and with third-party service providers.
7. Updates to This Policy
We may update this Privacy Policy periodically. Users are encouraged to review this policy regularly to stay informed about how we protect and handle their information.